DWP will contact you within 10 days to schedule a phone interview that you must attend. It will normally be with a work coach from your local Jobcentre Plus office. Contact Jobcentre Plus before your appointment if you:. You can challenge a decision about your claim. This is called asking for mandatory reconsideration. Added guidance that you must attend a phone interview when you make a claim New Style Jobseeker's Allowance and you are eligible for the benefit and explained what happens at the interview.
Replaced guidance that you do not need to go to an appointment with a work coach at the moment with new guidance that DWP will make an appointment to talk to you, either over the phone or face-to-face. Updated the eligibility conditions to explain you need to take reasonable steps to look for work while following the guidance on working safely during coronavirus. Added eligibility guidance for people on furlough or getting Self-Employment Income Support grant. Added information you'll need before you start your application.
Removed references to Universal Credit full service and live service. Updated page to reflect that new claims to Universal Credit can now be made by households with more than 2 children. Updated Welsh version to reflect how the severe disability premium might affect a claim. Added information about Severe Disability Premium and how it may affect your claim to new style Jobseeker's Allowance.
How to claim section updated and Next Generation Text number added. Updated to show that Universal Credit is now available everywhere in Great Britain. If you are a third-level student studying full-time, you cannot claim the dole JA or JB. You cannot sign on outside term-time, such as during the summer holidays unless you are a mature student. However, once you have finished college permanently you can claim a jobseeker's payment if you cannot find work.
This is also the case if you leave college without finishing your course. The DSP has a fast-tracking system for people who sign off JA to take up work for a short period of up to 12 weeks or to go on a short training course lasting up to 12 weeks.
You must inform your Intreo Centre or local Social Welfare branch office before you start work or training. Your Rent Supplement can also be suspended for up to 12 weeks. If you were getting an age-related reduced rate of JA and you take part in a course of education, training or an employment support scheme the appropriate personal rate of payment applicable to that course or scheme will apply as long as you are aged under When you complete the course you will go back to your previous age-related JA rate.
Any means you have are deducted from this rate. Your payment can be reduced if you do not attend meetings when the DSP asks you to. It can also be reduced if you do not take part in an appropriate employment support scheme, work experience or training. You can find out more in our document about penalties for not meeting the conditions of your jobseeker's payment. If you qualify for JA, you get an amount for yourself, which is called the personal rate of payment. You may also get an increase in your payment for an adult dependant and any child dependants.
A child dependant is usually a child up to 18 years of age who lives with you. If you and your partner are both getting a social welfare payment, you will each get a half-rate IQC. The means test will assess their income from the scheme in the same way as income from a job where they pay PRSI.
If your spouse, civil partner or cohabitant is getting a social welfare payment in his or her own right with some exceptions or is on a Further Education and Training FET course or VTOS course and getting an allowance you will not get an IQA, but you will get a half-rate increase for any qualified children.
If you live with a person aged 16 or over who is caring for your child dependant, you may be able to get an IQA for them. To apply for this IQA, you must be single, widowed, divorced, separated, a former civil partner or not living with your civil partner. You collect your JA payment every week, from your nearest post office. If you live in Ireland and are getting a social welfare payment, you may be able to choose the method by which you are paid. The final decision on how you are paid rests with the Department.
Social welfare payments are no longer paid using a book of payable orders that you can cash at your local post office. If you are unable to collect your payment from the post office due to illness or self-isolation, you can:. If you have a question about this topic you can contact the Citizens Information Phone Service on 07 Monday to Friday, 9am to 8pm. You can also contact your local Citizens Information Centre or Request a call back from an information officer.
Disability Living Allowance. Employment Support Allowance. Employment Support for Youths. Guardians Allowance. Incapacity Benefit For Youths. Industrial Injuries Benefit Accident. Industrial Injuries Benefit Diseases and Deafness. Jobseekers Allowance. Pension Credit. Retirement Pension. Severe Disablement Allowance.
Statutory Adoption Pay. Statutory Maternity Pay.
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